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We are unable to answer legal or medical questions, search microforms or research obituaries. If your question is beyond the scope of our resources, we will let you know.

Due to a high volume of calls and inquiries in response to our newly launched Curbside Service, you may experience a temporary delay in our reply to your email. Thank you for your patience. One of our library staff will respond to you as soon as possible.

Check out our FAQs for currently-offered services and programs during Phoenix Public Library's closure.

All Phoenix Public Library locations, with the exception of South Mountain Community Library, are offering Curbside Service. Book drops at all locations (with the exception of South Mountain Community Library) are available 24/7. Thank you for your patience during this unprecedented time. Please check back frequently for updates.

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Ask us a question about:

                    • your library fees
                    • renewing materials
                    • placing a hold
                    • your password

Renew Library C​ard or Update Address


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Help with Greater Phoenix Digital Library (OverDrive)

Help with eBooks and downloadable media (other than Greater Phoenix Digital Library)

Ask us to buy a book, DVD or CD for our collection



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For immediate assistance please telephone the Call Center at (602) 262-4636.

Renewals: (602) 534-6666 

Call Center hours:

Monday, Friday & Saturday
8 a.m. to 5 p.m.
Tuesday, Wednesday & Thursday
8 a.m. to 6 p.m.

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