Phoenix Public Library
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How to Report a Lost Card
 
 
You can report a lost card by phone or in person. Until a card is reported lost, the cardholder is responsible for all materials checked out to the card, including any items that have been claimed to have been returned. A valid form of identification is required before a replacement card can be issued.

Please note the following:

  • A $2.00 service charge shall be assessed for all replacement cards. The fee is due at the time the replacement card is issued.
  • All overdue charges must be paid down to at least the overdue charge limits, plus the $2.00 service charge, before a replacement card is issued.