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FAQs for Images

Read Images Frequently Asked Questions to learn more about viewing and ordering images.


How long will my order take?


From the date you submit your request, it may take Phoenix Public Library up to five working days to forward it to the photo lab, Image Craft.  Once it is received by the photo lab it may take up to five additional working days.  The lab can provide you with an estimate of processing time.
 

What about copyright?


Phoenix Public Library does not claim to control the rights of reproduction for pictorial materials in its collections.  The publishing party assumes all responsibility for clearing reproduction rights and for any infringement of U.S. Copyright Code.

Can I use these photographs again?


Photographs may be used in one publication, film or video production, or display, provided credit is given.  Please contact the Phoenix Public Library again if you are planning to publish/use the images again.

How do I give credit for or cite the photographs?

 
Credit the collection and owning agency as identified in the photographic record, such as "Courtesy of McClintock Collection, Arizona Room, Phoenix Public Library" and "Courtesy of Phoenix Museum of History Collection, Arizona Science Center".
 

How will my photographs be delivered?


Arrangements for delivery or shipping are made through the photo lab, Image Craft.

What will the quality of the photo be?


The photo lab's ability to reproduce photos to the exact requested specification is limited by the original size of the photo and its condition.  Arizona Images files may not conform perfectly to standard size prints.  In order to avoid distortion, some blank margins may appear along either the length or width of each print.

How can I follow up on my order with the Library?


Please use the Ask Us form and choose "Image requests" from the drop-down menu. Include any reference information you have on your order in your question.

How can I follow up on my order with Image Craft?


Image Craft can be contacted at (602) 276-2082.

Can you provide some background history on the Arizona Images project?


Arizona Images was a collaborative effort between the Phoenix Public Library and the Phoenix Museum of History. Beginning in 2002, the Phoenix Public Library and the Phoenix Museum of History embarked on a project to preserve and make available their collections of Arizona historical images. The Phoenix Museum of History has since closed its doors and the only way to access this collection is through the Phoenix Public Library.

The images in the collection span the late nineteenth and early twentieth centuries and include items from the James H. McClintock Collection. The project was supported with funds granted by the Arizona State Library, Archives and Public Records Agency under the Library Services and Technology Act administered by the Institute of Museum and Library Sciences.

The photographs throughout the collection are protected by copyright; however images are available for purchase.


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