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​Hoopla FAQs


​How many titles can I check out?

You can check out up to 15 titles per month (any mix of movies, music or audiobooks). The check out counter resets on the 1st of the month.

How do I know how many titles I have left this month to check out?

To find out how many items you have borrowed during the current month as well as the number of items you may still borrow, go to Account Notes:

     On a computer Click on your email address (on the top right of the screen) and click on Account Notes.
     Android app Go to Settings >> Account Notes >> Monthly Usage
     Apple app Go to Settings >> Lending History

Do I have to return my titles? Are there overdue fees?

Don't worry about overdue fees. At the end of your checkout period, the item is returned automatically and you will no longer be able to access it. This means it will never be overdue!

Can I use hoopla in the library?

You are not able to stream hoopla on library computers, but you can stream hoopla on your personal laptop or device in the library.

Can I view titles offline?

With the Apple or Android apps, you can temporarily download titles to view offline. If you watch on a computer, you will need an Internet connection for the entire playback.

Does hoopla work on the Kindle Fire, XBox 360, PS3, Roku or Chromecast?

At this time, hoopla does not currently support these devices/platforms. However, hoopla is working on increasing compatibility with more devices. Check back for updates.

​ Need help?

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