2 of 2 available systemwide,
with no current holds.
Location and Availability
|
Burton Barr Central Library
— 1 of 1 available
|
| |
Call Number |
Status |
| |
158.2 F275d
- Floor 5
|
On Shelf
- (Checked in: May 14 2013 )
|
|
Juniper Library
— 1 of 1 available
|
| |
Call Number |
Status |
| |
158.2 F275d
|
On Shelf
- (Checked in: May 13 2013 )
|
Summary:
"We have all encountered angry people and each of us has, at times, felt angry. But today, anger seems to have become a more pervasive and sometimes violent presence in our lives...Kevin Fauteux presents proven strategies and practical techniques to defuse angry and potentially violent people. 'Defusing Angry People' teaches readers the ways to manage combustible situations such as calming a verbally abusive person, not being intimidated by a bully, handling a serious threat and protecting one's self from volatile encounters..."--P. [4] of cover.
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