"We have all encountered angry people and each of us has, at times, felt angry. But today, anger seems to have become a more pervasive and sometimes violent presence in our lives...Kevin Fauteux presents proven strategies and practical techniques to defuse angry and potentially violent people. 'Defusing Angry People' teaches readers the ways to manage combustible situations such as calming a verbally abusive person, not being intimidated by a bully, handling a serious threat and protecting one's self from volatile encounters..."--P.  of cover.
What is the Rotten Tomatoes Tomatometer?
The Tomatometer measures the percentage of Approved Tomatometer Critics who recommend a certain movie --
or the number of good reviews divided by the total number of reviews.
A good review is denoted by a FRESH tomato.
A bad review is denoted by a ROTTEN tomato.
In order for a movie to receive an overall rating of FRESH on Rotten Tomatoes, the reading on the Tomatometer for that movie must be at
least 60%. Otherwise, it is ROTTEN. The ratings and reviews are licensed by the Phoenix Public Library from Rotten Tomatoes. For more information,
please visit the Rotten Tomatoes website at www.rottentomatoes.com