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Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results  (Book)
Author: Evenson, Renee, 1951-
Title: Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results / Renee Evenson.
Publisher, Date: New York : American Management Association, c2012.
Description: x, 294 p. ; 23 cm.
LCCN: 2012014762
ISBN: 9780814420324 (pbk.)
081442032X (pbk.)
Format: Book
 
 
 
My Bookshelf
 
 
   
3 of 4 available systemwide, with no current holds.
Location and Availability
 
 
Burton Barr Central Library  — 0 available
  Call Number Status
  New Book Collection - 658.81201 Ev23p   - New Checked Out - (Due: Apr 25 2013)
Century Library  — 1 of 1 available
  Call Number Status
  658.81201 Ev23p On Shelf - (Checked in: Feb 19 2013 )
Cholla Library  — 1 of 1 available
  Call Number Status
  658.81201 Ev23p On Shelf - (Checked in: Dec 11 2012 )
Saguaro Library  — 1 of 1 available
  Call Number Status
  658.81201 Ev23p On Shelf - (Checked in: May 18 2013 )
 
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