Phoenix Public Library safeguards personally identifiable information. Such information is only disclosed when required by law or for collection of outstanding fees. Phoenix Public Library collects and uses customers' personal information to operate Library websites and deliver requested services. The following guidelines provide information about the types of information collected, how the information is used and when it is disclosed.Guidelines
Collection of Personal Information
Use of Personal Information
Phoenix Public Library websites collect and use customer personal information to operate Phoenix Public Library websites and deliver requested services. Phoenix Public Library does not sell, rent, lease or otherwise provide its customer lists or customer-controlled information to third parties.
As a matter of business practice, when customer overdue fees reach a total of $75 or more, customers account information is forwarded electronically to a collection agency.
Customer information may be subject to disclosure under Arizona Public Records Law except to the extent it is privileged or confidential.
Control of Personal Information
Certain Library services require the use of a library card number and customer or user name in order to access the service. At any time while accessing any of the Phoenix Public Library's websites, customers may decline participation in any activity that requests information (such as surveys or emails).
Collection of Information on Use of Library Computers (PCs)
The information collected on usage of public computers at Phoenix Public Library is limisted to reservations. The Library's PC Reservation System retains information on the customer's library card barcode, computer reserved and the date and time of every public computer session for up to 60 days. Records are accessible to law enforcement agencies with a court order.
Approved by Library Advisory Board June 16, 2010.
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