Sign In

​Ask Us

We are unable to answer legal or medical questions, search microforms or research obituaries. If your question is beyond the scope of our resources, we will let you know.

Check out our FAQs for frequently-asked questions.

Help with Your Account

Ask us a question about your library fees or password 

Renew Library C​ard or Update Address

Help with Holds and Item Renewals



Image of hands on a computer keyboard Email Us

Ask us a question or send us a comment​

Help with Greater Phoenix Digital Library (OverDrive)

Help with eBooks and downloadable media (other than Greater Phoenix Digital Library)

Ask us to buy a book, DVD or CD for our collection



Image of a customer on the telephoneCall Us

For immediate assistance please telephone the Call Center at (602) 262-4636 during our business hours:

Mondays  from 9 a.m. - 5 p.m.
Tuesdays - Thursdays  from 9 a.m. - 9 p.m.
Fridays and Saturdays  from 9 a.m. - 5 p.m.
Sundays from 1 - 5 p.m.

Renewals: (602) 534-6666 


Image of a sign at Burton Barr Central LibraryVisit Us

Visit any one of our 17 locations during business hours.

Ask Us Help Site Map