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Library Update

Learn what Phoenix Public Library is doing to keep our customers healthy and informed about coronavirus (COVID-19).

March 16, 2020Illustration of someone washing their hands

Hello Phoenix Public Library Community- 

First, I want to thank you for your understanding as we work diligently to keep up on a situation that is changing hourly, if not minute by minute. Second, I want to thank you again for your patience and support as we continue to adjust our service to you. 

Late last week we announced that we were cancelling all programing in an effort to keep our communities and residents safe from the Coronavirus-19 pandemic. By now, I am sure you have seen the announcement that effective Monday, March 16, 2020 all Phoenix Public Library locations and book drops are temporarily closed, until further notice. Effective immediately, and until further notice, we are also extending our materials borrowing time. For those of you that have Phoenix Public Library materials checked out, please continue to enjoy them and keep them until further notice. During this time we will not allow new hold requests and you will not be able to pick up currently held items - they will remain on the hold shelf waiting for you when we reopen. 

As we work through adjusting our system, please disregard any Library Account reminder notices you may still be receiving. And remember our "All Fines Forgiven" policy, launched in November of 2019, means we are a fine-free library system!

We at Phoenix Public Library and City of Phoenix do not make this decision lightly as it means a temporary suspension of in-person access to library services. However, we continue to offer a huge host of ways to experience Phoenix Public Library through phoenixpubliclibrary.org. There remains in place a considerable amount of library digital services available to you…e-books, e-audiobooks, music, movie, television and video streaming, newspapers and magazines, learning platforms, a reference librarian question platform (Ask a Librarian)…for all ages and interests. If you have not yet discovered our online offerings, I invite you to spend some time exploring our "virtual branch." If you are already a user of one or more of our digital products, feel free to become familiar with something new.

This is an unprecedented time for all of us. Please take care of yourself and your loved ones, and know that we are looking forward to welcoming each and every one of you back into our spaces when this situation stabilizes. We will continue to provide updates and information and you can always find Phoenix Public Library resources and messages on Phoenix Public Library's website.

Rita Hamilton
Phoenix City Librarian

March 15, 2020

At Phoenix Public Library, we feel as though everyone that depends on "the library" is part of our family. Whether you look to us for a special book…internet access to stay connected…teaching your child to read…planning for college…launching a business…or just finding a place to be…you feel like family to us. And keeping our family healthy and safe is our highest priority. As many of you are aware, Phoenix Public Library has been closely monitoring the Coronavirus 2019 (COVID-19) pandemic and working in lockstep with City, County and State officials. 

Effective Monday, March 16, all Phoenix Public Library locations and book drops will be temporarily closed. We are extending our borrowing period and waiving all due dates until further notice. Thank you for your patience during this unprecedented time and check back frequently for more details.

We strongly encourage our customers and communities to follow the health guidelines provided by:

I want to remind you of the thousands of resources available at phoenixpubliclibrary.org and we are making the following changes to several of our services so that you may have library resources at your fingertips and from the comfort of your home: 

  • We are in the process of extending the loan period for all Phoenix Public Library physical materials, including all special collections such as Best Picks, books, CDs, and DVDs, from a three-week to a 2-month loan period.  This will remain in effect until further notice.

  • College Depot will make one on one appointments with College Guidance Counselors available by phone.

Please stay healthy and be sure to utilize all we have to offer online and check for regular updates from Phoenix Public Library. 

Thank you,

Rita Hamilton
Phoenix City Librarian



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