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Library Update

Learn what Phoenix Public Library is doing to keep our customers healthy and informed.

September 30, 2020

Beginning Tuesday, October 6 we will be adjusting evening curbside hours to 4-6 p.m., Tuesdays, Wednesdays and ThursdaysPlease visit our Curbside Service page on phoenixpubliclibrary.org for current hours and locations.

Do you have people in your life who need to sign up for a library card? Now more than ever, a Phoenix Public Library card is a valuable link to books, entertainment, online classes and more. Refer your friends and family to phoenixpubliclibrary.org throughout October and connect them to their very own "Amazing Library Card"!  

Like most things in 2020 our annual Amazing Library Card campaign will look somewhat different this fall. Starting in October, we will be offering a new feature -- library staff will be available for virtual visits to classrooms and community organizations. If you would like to schedule a visit, please fill out the Virtual Outreach Program Request form to customize the visit to your group’s specific needs.    

As part of our commitment to supporting students and families we are excited to announce a new resource for Phoenix Public Library customers...Scholastic Teachables is now available on our website. Providing about 25,000 teacher created printable materials, Scholastic Teachables has everything from printable mini-books, seasonal focused materials, how-tos for writing book reports, to test prep. Whether it's kindergarten readiness, online class, homeschooling or extra skills practice this database provides tens of thousands of searchable educational materials; all by subject, grade level, standard, type of resource, keyword and more. It’s as easy as: search...select...print...and learn.  

Thank you for all of your support of Phoenix Public Library as our staff continue to provide our services in new and creative ways. 

​September 4, 2020

Find Your Library in Your Place…

Ordinarily we would encourage you to find your place at the library by visiting one of our locations, attending a library program or simply browsing our shelves for your next read. For the time being, as we prioritize the health and safety of our staff, customers and communities, we are pleased to provide opportunities for you to experience Phoenix Public Library in a new way and find your library in your place!

Curbside Service and Library To-Go

Reserve your items then drive, walk or bike to your designated location once notified your items are ready for pick up! Not sure what to read next? No worries! Ask about our Library To-Go bundles that are available for pick up at Curbside Service. No holds needed!

Visit us online!

Visit the Online Programs page for our latest offerings.

Let’s be social!

Be among the first to know about library happenings and new online programs. Make sure that your email address is current in your library account to receive our monthly eNewsletter. Follow Phoenix Public Library on Facebook, Instagram, and Twitter and be sure to subscribe to our YouTube channel.

June 30, 2020

At this time, Phoenix Public Library continues to remain closed to in-building visits in order to ensure we are doing all we can to keep our community and staff safe during our ongoing response to the Coronavirus pandemic. We remain committed to each of you and focus on being inventive in how we continue to respond as your library to the ever changing circumstances in front of us.

Curbside Service

While we are not able to welcome visitors to library services inside our facilities, we are able to welcome our library users through: Curbside Service – since launching Curbside Service and re-opening our book drops (with the exception of South Mountain Community Library which remains closed) in May, we continue to see a steady increase in the number of customers utilizing this service by checking out more materials! For parents with kids and looking for good children’s reading materials, be sure to ask about our “Children’s Book Bundles”. Our librarians have bundles of picture and board books available for children who are not reading yet and popular beginner and chapter books for children who are starting to read. All you need to do is request a bundle when picking up your holds. Our Curbside Service hours have expanded and you may now visit us at one of 16 locations to pick up library materials:

Mondays through Saturdays from 8 a.m. to noon
Tuesday, Wednesday, and Thursday evenings from 5 to 7 p.m.

Kids Café

Ten Phoenix Public Library locations now offer Kids Café as part of our ongoing partnership with St. Mary’s Foodbank Alliance. Families are able to pick up free “grab and go” breakfast and lunch meals for children Mondays through Fridays. 

“Imagine Your Story”

Summer Reading Program is a summer tradition you can still count on with Phoenix Public Library. The online Summer Reading Game remains the same as previous years and take-home gameboards for kids are still available. And if you’re missing Summer Reading programs and performances, this year, we’re bringing them to you in your space. Visit our “Imagine Your Story” Summer Reading page and discover how you can participate, virtually attend a featured online performance, participate in a virtual book club discussion, track your progress and more.

Online Programs

Our librarians have been able to create an almost complete “redesign” of several of our critical services. We are offering a robust selection of online programs such as “Storytimes Online,” “Tools for School,” “Babytime with Sign Online,” “STEAM DIY,” “Just Read One Book | One Phoenix Online Bookclub,” with more to be added. Be sure to keep up on our online events: Follow us on Twitter, twitter.com/phxlibrary – follow us on Instagram at Instagram.com/phoenixpubliclibrary – and “like us” on Facebook at facebook.com/phoenixpubliclibrary.

College Depot

In our previous “ordinary times”, planning for continuing education and deciding which options fit best could be a little challenging to navigate. With our “normal for now”, planning for pursuing more education shouldn’t stop. College Depot at Phoenix Public Library is still available to offer assistance with college planning, help with applying for financial aid and scholarships and offering guidance and resources…all remotely. Visit College Depot’s site or call 602-261-8847 to schedule a one-on-one remote appointment.

These programs and services are by no means the only list of how Phoenix Public Library remains open available to you. Please visit our website to learn more about how to check out eBooks and more, access movies and music, take an online course, research a favorite topic, or reach out to us through our Call Center or Ask Us feature. Thank you for adapting with us to the needs of the times and please stay safe and well.

Phoenix City Librarian

Rita Hamilton


June 25, 2020

On May 18th, Phoenix Public Library implemented Phase I of a reopening plan which allows customers to place new holds on physical materials and pick them up via Curbside Service at all Phoenix Public Library locations, except South Mountain Community Library (SMCL). Current items on hold at SMCL will be available at Ocotillo Library (102 W. Southern Ave.) for pick up.

After receiving notice that item(s) are available, customers will drive to their pick up library location during Curbside Service hours, and follow posted instructions. 

How It Works: 

  • Customers do not need to call ahead or book an appointment. 

  • Be sure to bring your cell phone and library card or account number (located along the bottom of the bar code on the back of your card) with you. 

  • Upon arrival follow posted instructions Please wait in your car

  • Call the posted phone number and have your library card number ready 

  • Library staff will checkout your item(s) and deliver them to the trunk or rear of your vehicle 

To access online resources, place a hold or stay updated on Phoenix Public Library services visit phoenixpubliclibrary.org or call 602-262-4636, Monday, Friday & Saturday from 8 a.m. to 5 p.m. and Tuesday, Wednesday & Thursday from 8 a.m. to 7 p.m. 

To reduce the spread of COVID-19, wear a face covering and practice appropriate social distancing at all times.

*Call Center hours updated Monday, June 8.

​May 8, 2020Graphic of open book drop news

Beginning 8:00 a.m., Saturday, May 9 book drops will be open to the public at all Phoenix Public Library locations except South Mountain CommunitLibrary.  Due to COVID-19 safety measures, customers may experience a 3-5 day delay before returns are reflected their accounts.  We appreciate your patience as we implement this new service model. For more information please visit our website or call 602-262-4636 between 9 a.m. - 5 p.m. M-F. Check back often for further service updates.  

​May 1, 2020 Photo of City Librarian Rita Hamilton

Hello Phoenix Public Library Community,

I hope this finds you well; especially as our temperatures are now in the triple digits and we are officially headed into another Phoenix summer. I would like to again extend Phoenix Public Library’s thanks for your support and continued patience as we work through the ongoing effects of the Coronavirus pandemic.

Arizona Governor Ducey announced this week that Arizona’s “Stay home, Stay healthy, Stay connected” executive order will be extended until May 15th. Even with some limited loosening of the restrictions on the operation of nonessential businesses, Phoenix Public Library’s current status is that our book drops and locations will remain closed to in-person services. The health and safety of our visitors and staff is our highest priority and we are working with City of Phoenix leadership on plans for a phased return to normal provision of city services when that is determined to be safe.

As soon as we have an update for our phased re-opening, we will be sure to make multiple announcements on Phoenix Public Library Updates, and our social media channels, (Phoenix Public Library FacebookPhoenix Public Library TwitterPhoenix Public Library Instagram, ) as well as reaching out to you via email. Until we are able to open our doors and interact with you in person, please continue to enjoy the services we have been able to provide online; such as launching online early literacy and STEM programs, and expanding your access to thousands of our eResources.

Thank you and stay safe,

Rita Hamilton

Phoenix City Librarian

​April 2, 2020 

These remain challenging times and as we all adjust to living physically distant and replacing regular outings with digital resources and virtual access, we want to assure you Phoenix Public Library staff are working hard to keep you connected with your library services. We continue to add online materials, expand access, and extend the length of time you can stream content.

While we remain closed to in-person library services we are exploring ways in which to continue to utilize our talented staff, regularly adding virtual and online options for you. Read more below to discover how many of our online offerings are expanding. Visit us on our website regularly for updated online programing and follow us on FacebookTwitter and Instagram to stay connected with us. 

Looking for help? Visit City of Phoenix Coronavirus Business & Resident Resources page to find links, resources and assistance for job seeking, businesses, meals, housing, and more. Be sure to check this site regularly as more information is provided on a regular basis.

Storytimes Online

It's storytime... from the comfort of your own home! Watch fun people read fun stories!
Included also on this page is fun, educational content to keep your children engaged, entertained, and learning.

Ask Us/Call Center

Even though at this time we are not able to provide assistance in person, that doesn’t mean our personal service isn’t available for you! Phoenix Public Library’s Call Center and online “Ask a Librarian” remain available to assist in your accessing our resources and digital services. “Ask a Librarian” (online) and our Call Center are staffed Monday through Friday, 9:00 am to 5:00 pm. Dial 602-262-4636 to speak with library staff or visit on our Ask Us page on phoenixpubliclibrary.org.

College Depot Services

In ordinary times, planning for continuing education and deciding which options fit best can be a lot to handle. With “a new normal” presenting itself almost daily, planning for achieving more education shouldn’t stop. College Depot at Phoenix Public Library is still available to help students and families navigate this new world through one-on-one appointments. 

Whether it is learning how to achieve a high school diploma through College Depot’s Career Online High School or exploring college options with college guidance experts, Phoenix Public Library is proud be able to continue to offer assistance with college planning, help with financial aid forms and scholarship applications through phone appointments. To schedule a remote appointment call 602-261-8847 or visit College Depot on phoenixpubliclibrary.org.

eLibrary

During the temporary closure of our buildings, you can still download ebooks, audio books, magazines, newspapers, music, movies, and so much more to your phone, tablet or computer.

In the past two weeks we have been able to expand access to some of our eResources such as: 

  • Ancestry – Normally, this popular resource is only available to our customers while visiting us in one of our 17 locations. We are pleased to announce Ancestry is now available remotely to Phoenix Public Library customers through April, 2020.  

  • Freegal – a music download and streaming service that offers access to 16 million+ songs, including Sony Music’s catalog of legendary artists. Each Phoenix Public Library cardholder now has access to unlimited streaming (up from 3 hours of streaming a day) through the end of September. 

  • Greater Phoenix Digital Library (Overdrive) – Be sure to visit the “Always Available” section (you can see it at the top of the screen) to find something in our growing collection of Always Available/Simultaneous use eBooks, Audiobooks, and magazines. 

  • Hoopla – explore Hoopla for music streaming, eBooks, Audiobooks, movie streaming and more. Take advantage of the recently added “Hoopla Bonus Borrows”, more material you can access that will not count towards your monthly borrow allotment (ordinarily 10 Hoopla items per month).

These are just a sampling of the expanded digital resources and services now available. Visit Phoenix Public Library online and also give Kanopy (on demand video streaming service), Best ePicks (on Axis 360 - hot new titles, some not available from other platforms), and our Online Magazines & Newspapers a try! 

March 16, 2020Illustration of someone washing their hands

Hello Phoenix Public Library Community- 

First, I want to thank you for your understanding as we work diligently to keep up on a situation that is changing hourly, if not minute by minute. Second, I want to thank you again for your patience and support as we continue to adjust our service to you. 

Late last week we announced that we were cancelling all programing in an effort to keep our communities and residents safe from the Coronavirus-19 pandemic. By now, I am sure you have seen the announcement that effective Monday, March 16, 2020 all Phoenix Public Library locations and book drops are temporarily closed, until further notice. Effective immediately, and until further notice, we are also extending our materials borrowing time. For those of you that have Phoenix Public Library materials checked out, please continue to enjoy them and keep them until further notice. During this time we will not allow new hold requests and you will not be able to pick up currently held items - they will remain on the hold shelf waiting for you when we reopen. 

As we work through adjusting our system, please disregard any Library Account reminder notices you may still be receiving. And remember our "All Fines Forgiven" policy, launched in November of 2019, means we are a fine-free library system!

We at Phoenix Public Library and City of Phoenix do not make this decision lightly as it means a temporary suspension of in-person access to library services. However, we continue to offer a huge host of ways to experience Phoenix Public Library through phoenixpubliclibrary.org. There remains in place a considerable amount of library digital services available to you…e-books, e-audiobooks, music, movie, television and video streaming, newspapers and magazines, learning platforms, a reference librarian question platform (Ask a Librarian)…for all ages and interests. If you have not yet discovered our online offerings, I invite you to spend some time exploring our "virtual branch." If you are already a user of one or more of our digital products, feel free to become familiar with something new.

This is an unprecedented time for all of us. Please take care of yourself and your loved ones, and know that we are looking forward to welcoming each and every one of you back into our spaces when this situation stabilizes. We will continue to provide updates and information and you can always find Phoenix Public Library resources and messages on Phoenix Public Library's website.

Rita Hamilton
Phoenix City Librarian

March 15, 2020

At Phoenix Public Library, we feel as though everyone that depends on "the library" is part of our family. Whether you look to us for a special book…internet access to stay connected…teaching your child to read…planning for college…launching a business…or just finding a place to be…you feel like family to us. And keeping our family healthy and safe is our highest priority. As many of you are aware, Phoenix Public Library has been closely monitoring the Coronavirus 2019 (COVID-19) pandemic and working in lockstep with City, County and State officials. 

Effective Monday, March 16, all Phoenix Public Library locations and book drops will be temporarily closed. We are extending our borrowing period and waiving all due dates until further notice. Thank you for your patience during this unprecedented time and check back frequently for more details.

We strongly encourage our customers and communities to follow the health guidelines provided by:

I want to remind you of the thousands of resources available at phoenixpubliclibrary.org and we are making the following changes to several of our services so that you may have library resources at your fingertips and from the comfort of your home: 

  • We are in the process of extending the loan period for all Phoenix Public Library physical materials, including all special collections such as Best Picks, books, CDs, and DVDs, from a three-week to a 2-month loan period.  This will remain in effect until further notice.

  • College Depot will make one on one appointments with College Guidance Counselors available by phone.

Please stay healthy and be sure to utilize all we have to offer online and check for regular updates from Phoenix Public Library. 

Thank you,

Rita Hamilton
Phoenix City Librarian



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