Will all my items be renewed?
Library items will be automatically renewed as long as no holds have been placed on them by other library customers. Items may be renewed a maximum of 6 times. This includes automatic and manual renewals.
What items are eligible for auto renew?
Items that are normally available for manual renewal through My Account are eligible for auto renewal. Magazines are no longer renewable.
What items cannot be auto renewed?
Best Picks, magazines, items with holds against them, digital items and items that have reached their maximum number of renewals will not be auto renewed.
Will I receive a notification of what has been auto renewed?
You will only be notified about what has been auto renewed if you receive email notifications. Change your preference for receiving library notices in My Account.
Will I be notified if an item can't be renewed?
If an item can't be renewed, you will be notified of its due date if you receive email notifications. Change your preference for receiving library notices in My Account.
Can I still renew manually?
Yes. In addition to having auto renew in place, you will be able to renew online, by phone or in person as before.
Can I opt out of auto renew?
No. Auto renew is a feature that is available to all Phoenix Public Library cardholders without exception.
Learn more about borrowing items from Phoenix Public Library.