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​Library Account Passwords

You will need a library account password to use public Internet computers and self-check machines at the Library.  

(This requirement went into effect May 1, 2014.)

​What is my password?

Passwords were pre-set when the Library launched its new website in September 2013.

If you have not yet changed it, the pre-set password is your last name (all lower case letters, omitting spaces and hyphens).

For South Mountain Community Library customers using an MEID as your barcode, your password is your 6-digit birthdate (MMDDYY).


Creating a Custom Username and Password

Creating a custom username and password can enhance the security of your library account.

To do so, click on "My Account" and then click on "My Record." Expand the "Change Logon" field to create a username and password.

We have created a brief tutorial to help you create a custom username and password.  Visit the "Mastering My Account" Interest Guide and watch "Changing Log On Information."

Need Help

​If you have problems using the self-check machines, public Internet computers or accessing your library account (My Account) online, please:

  • see a staff member for assistance in person
  • "Ask Us"
  • call us at 602-262-4636

Please note that Call Center hours are Monday, Friday and Saturday 9 a.m. - 5 p.m.; Tuesday, Wednesday and Thursday 9 a.m. - 9 p.m.; and Sunday 1 - 5 p.m.

Ask Us Help Site Map