What is needed in order to download an item in GPDL (Greater Phoenix Digital Library)?
A valid library card and PIN (password).
Access to the Internet.
Depending on the format you choose, you may need free software for the device or computer on which you wish to use your items.
A valid email address so you can be notified when your titles are available for download.
Certain players and devices may have special requirements to play the downloaded content correctly. Go here for a list of compatible devices. Please note that your device may need firmware, operating system, or software updates to be fully compatible. For detailed information and troubleshooting, please see the FAQ section for the format you want to download on the OverDrive help pages.
How long do I keep titles?
Users can set their own default lending period on a format-by-format basis. Sign into your Account and choose Settings to change your default lending options. If you do not set any lending periods, the system-wide default for all formats will continue to be 14 days. You have the options to set defaults for 3, 5, 7, 14 or 21 days depending on format.
Can I return an item early?
Yes. Find out how.
How do I listen or read offline?
By default, all loans are downloaded for offline use when you have a Wi-Fi connection.
You can also manage which titles are downloaded or streamed on your Shelf.
To learn more about reading offline, click here
Audiobook titles are large files which are split into parts. You can download all parts or just a few, and come back for more.
Need to manage your download settings? click here
How do I stream a video?
Once you have checked out a video, just click play from your loans. All videos through GPDL are streamed, so you will need an Internet connection. Videos cannot be downloaded for offline use at this time. Videos are not available through the Libby app. Use the OverDrive app or your desktop to enjoy streaming videos.
I saw a book on Amazon that I'd like the Library to purchase, can I recommend titles?
You can recommend titles, but please be aware that many titles available on consumer sites, such as Amazon.com or Barnes and Noble, are not available for library purchase. This decision is made by the ebook or audiobook's publisher.
After you search for something in the Greater Phoenix Digital Library collection, scroll down to the Didn't find what you're looking for? section. Look for the NOT OWNED banner on the cover image. To recommend a title, mouse over it (or tap it, on a mobile device) and select the Recommend button. When you select Recommend, a new page will open where you can choose to be notified or placed on the holds list if the library purchases the title.
You can view a list of titles you've recommended under your Account > Recommendations.
You may recommend up to 5 titles per month through the Greater Phoenix Digital Library.
For more information on recommending titles, see Overdrive's help page.
You can also recommend titles by going to "Suggest a Purchase" on the Library's website. Please be sure to specify which format you would like.