| eResources A to Z | eResources A to Z | <i class="fad fa-sort-alpha-down"></i> | https://www.phoenixpubliclibrary.org/browse/learning-research/a-to-z | Browse all eResources available to you with your Phoenix Public Library card. | <div class="ExternalClass4C3B834D64334AA7AB62D2A5FCEBBF3F"><p>Phoenix Public Library works with various vendors to provide access to the following resources. Access is made available through your library account, but some resources may also require you to create an additional account with them in order to access their services. Prior to any account creation, please make sure to read the resources’ terms and conditions.<br></p></div> | | |
| Borrowing Items | Borrowing Items | <i class="fa-solid fa-arrow-up-right-from-square"></i> | https://www.phoenixpubliclibrary.org/services/borrowing | | <div class="ExternalClass472AE77B33F543069D0CFCBD15F26F3B"><p></p><h1>Borrowing Policies</h1><h2>By the Numbers</h2><p>Phoenix Public Library customers can check out up to 35 physical items at any given time, per the following:<br></p><ul><li>Maximum Number of DVDs (at any one time): 15<br></li><li>Maximum Number of Videos (at any one time): 15<br></li><li>Maximum Number of CDs or Audiobooks (at any one time): 15<br></li></ul><h3>Loan Periods<br></h3><p>Books, CDs, Audiobooks and DVDs have a loan period of 21 days.</p><p>Magazines have a loan period of 21 days and <em>are not renewable.</em></p><h2>Renewing Materials</h2><p></p><p>Renewals may be done in person at one of our 17 locations, online, or by calling 602-534-6666.</p><p>Physical library items may be renewed as long as no holds have been placed on them by other library customers. Items may be renewed a <strong>maximum of 6 times.</strong></p><p>Renewals may also be made by phoning the Call Center at 602 262-4636 if the services listed above are unavailable.<br></p><h3>Autorenew<br></h3><p>Your eligible physical materials will automatically be renewed on the due date. These items will be automatically renewed as long as no holds have been placed on them by other library customers. Physical items may be renewed a maximum of 6 times.</p><h2>Requesting a Hold - Physical Items<br></h2><p>Using the Library's online catalog, you may request up to 15 circulating physical items at a time to be delivered to the Library location of your choice. You may also place requests with the assistance of a Library staff member.</p><p>All requests for materials are on a first-come, first-served basis and are subject to availability.</p><p>Using your Library account, you may cancel or postpone your requests.</p><p>You will receive notification once your items are available for pickup. The items must be picked up by the date indicated next to the item listed in your account. Please pick up all items as soon as possible.<br></p><h2>eLibrary Checkout Limits and Holds<br></h2><p>Additionally, eLibrary items have the following hold limits:</p><h4 style="font-size:13px;">Greater Phoenix Digital Library</h4><p>Customers may borrow 10 items at one time and have 8 hold requests at one time. Magazines do not count against checkout limit.</p><h4 style="font-size:13px;">Hoopla</h4><p>Fifteen checkouts a month. No holds.<br></p><h4 style="font-size:13px;">Kanopy</h4><p>Customers receive 45 tickets at the beginning of every month. Each title in Kanopy is worth between 1-5 tickets. No holds. Unused tickets do not roll over to the next month.</p><h4 style="font-size:13px;">Freegal</h4><p>Five song downloads you get to keep every week. Unlimited streaming.<br></p><h4 style="font-size:13px;">Press Reader<br></h4><p>Unlimited checkouts. No holds.<br></p><h4 style="font-size:13px;">Flipster</h4><p>Unlimited checkouts. No holds.<br></p><h2>Returning Materials</h2><p>With the exception of Interlibrary Loan materials, physical materials may be returned to any one of our 17 locations. Book drops are available for after-hours returns. Payments may also be made at any Library location.<br></p><p><br></p></div> | | |
| Help with eBooks and Downloadable Media | Help with eBooks and Downloadable Media | <i class="fa-solid fa-square-question"></i> | https://www.phoenixpubliclibrary.org/services/ask-us/emedia | | <div class="ExternalClassC5469409151149A189CB85248C597A87"><p>We will respond to your question as soon as possible. We strive to answer questions within 48 hours, excluding weekends. Responses are sent via email; please include a valid email address to ensure a reply.<br><br></p></div> | | |
| Phoenix Public Library eResources Academy | Phoenix Public Library eResources Academy | <i class="fa-duotone fa-chalkboard"></i> | https://www.phoenixpubliclibrary.org/Lists/Links/DispForm.aspx?ID=1226 | | <div class="ExternalClassB2347272B325418895E0966B51232F38"><p>A learning gateway. Learn about Phoenix Public Library's eResources and how to use them. <br></p></div> | https://my.nicheacademy.com/phoenixpubliclibrary | New Window |
