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Library Account PasswordsLibrary Account Passwords<div class="ExternalClass65312EF2F5BE4D60B01337418005D7AC"><h3>You will need a library account password to use public Internet computers and self-check machines at the Library.  ​<br></h3><br><br></div>

 

 

 

 

Choose a strong password that only you would know.Choose a strong password that only you would know.https://www.phoenixpubliclibrary.org/images/Interest Guides/Passwords_web.jpg783

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

What is my library account password?https://www.phoenixpubliclibrary.org/Lists/FAQ/DispForm.aspx?ID=62What is my library account password?62<div class="ExternalClassE8C6C15F850F40079FFD81130C4C3114"><p>What is my library account password?​</p></div><div class="ExternalClassDBECD10D813C40EA87A2D8B62906D1D1"><p>Phoenix Public Library does not retain a record of your password to keep your account as secure as possible.<br></p><p>Upon account creation, customers establish their own password consisting of at least four characters, which can include any combination of letters, numbers and/or symbols​.<br></p><p>Please call or visit a customer service desk at any <a href="/locations">Phoenix Public Library location​</a> with your ID to update/change your password. <br></p><p>For <a href="/locations/smcl">South Mountain Community Library​</a> customers using an MEID as your barcode, your password is your 6-digit birthdate (MMDDYY).<br></p></div>
Can I create a custom username and password?https://www.phoenixpubliclibrary.org/Lists/FAQ/DispForm.aspx?ID=63Can I create a custom username and password?63<div class="ExternalClass1D8A3A1E04B54CA88E4CE3B198F3C4ED"><p>Can I create a custom username and password?​</p></div><div class="ExternalClassA1C9348CEB5A4DD8A136C6389061F816">Yes. Creating a custom username and password can enhance the security of your library account.​<br></div><div class="ExternalClassA1C9348CEB5A4DD8A136C6389061F816"><br>To do so, once logged into your library account, click on "My Account" and then click on "My Record." Expand the "Change Logon" field to create a username and password. You must be logged in to do this. <br></div>
Need more help?https://www.phoenixpubliclibrary.org/Lists/FAQ/DispForm.aspx?ID=64Need more help?64<div class="ExternalClassBC24883A7E874026AEA902359C14CEF9"><p>Need more help?​</p></div><div class="ExternalClass91D0A96CD8DF4DA9A9B9EC6083C9F02E">If you have issues using the self-check machines, public Internet computers or accessing your library account online, please:<br><ul><li>See a staff member for assistance in person at<a href="/locations"> any Phoenix Public Library location</a><br></li><li><a href="/services/ask-us">Ask Us</a> a question online<br></li><li>Call us at 602-262-4636<br></li></ul>Please note that Call Center hours are Monday through Saturday 10 a.m. to 5 p.m.<br></div>