| Make a Reservation for an In-Building Visit at Mesquite Library | Make a Reservation for an In-Building Visit at Mesquite Library | <i class="fas fa-calendar-check"></i> | https://www.phoenixpubliclibrary.org/Lists/Links/DispForm.aspx?ID=726 | | | https://calendar.phoenixpubliclibrary.org/spaces?lid=12042 | New Window |
| Ask Us | Ask Us | <i class="fad fa-question"></i> | https://www.phoenixpubliclibrary.org/services/ask-us | | <div class="ExternalClass05FA82D84C824C82A82CFB36E8DA67EC"><p>We are unable to answer legal or medical questions, search microforms or research obituaries. If your question is beyond the scope of our resources, we will let you know.<br></p><div><h2><span data-contrast="auto" lang="EN-US">Call Us</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></h2></div><div><p><span data-contrast="auto" lang="EN-US">For immediate assistance please telephone the Call Center at (602) 262-4636.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> <br><br></span></p></div><div><h3><span data-contrast="auto" lang="EN-US">Call Center hours:</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> <br><br></span></h3></div><div><p><span data-contrast="auto" lang="EN-US">Monday: 9 a.m. to 5 p.m.<br></span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}">Tuesday: 9 a.m. to 7 p.m.<br>Wednesday: 9 a.m. to 7 p.m.<br>Thursday: 9 a.m. to 7 p.m.<br>Friday: 9 a.m. to 5 p.m.<br>Saturday: 9 a.m. to 5 p.m.<br>Sunday: 1 p.m. to 5 p.m.<br><br>The Call Center will be closed on Sunday, July 4 and Monday, July 5.<br><br></span></p></div><p>Due to a high volume of calls and inquiries you may experience a temporary delay in our reply to your email. Thank you for your patience. One of our library staff will respond to you as soon as possible.</p><p>Check out our <a href="/services/faq" target="_blank">FAQs</a> for currently-offered services and programs during Phoenix Public Library's closure.<br></p><p>All Phoenix Public Library locations, with the exception of South Mountain Community Library, are open. Book drops at all locations (with the exception of South Mountain Community Library) are available 24/7. <br></p><h2>Email Us<br></h2></div> | | |
| Hotspot Lending Program | Hotspot Lending Program | <i class="fas fa-wifi"></i> | https://www.phoenixpubliclibrary.org/services/computers-internet/hotspot-lending-program | WiFi Hotspots are now available for check out at Phoenix Public Library. | <div class="ExternalClass4C80E015F40C4BA8A8E37860E10DD694"><h3><span data-contrast="auto" lang="EN-US">WiFi</span><span data-contrast="auto" lang="EN-US"> Hotspots are now available for check out.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> <br></span><br></h3><h3><span data-contrast="auto" lang="EN-US">Learn more about checking out a hotspot:</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> <br></span></h3><h2><span data-contrast="none" lang="EN-US">Requirements</span><span data-ccp-props="{"201341983":0,"335559685":-360,"335559739":160,"335559740":259}"> </span></h2><div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="2" aria-setsize="-1" data-aria-posinset="1" role="listitem" data-aria-level="1"><p><span data-contrast="none" lang="EN-US">Borrowers must have a valid Phoenix Public Library account, and either a current government issued photo identification or proof of their current address must be presented at time of checkout.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></p></li><li data-leveltext="" data-font="Symbol" data-listid="2" aria-setsize="-1" data-aria-posinset="2" role="listitem" data-aria-level="1"><p><span data-contrast="none" lang="EN-US">The Phoenix Public Library account holder must be in good standing, including current address and contact information, fees not exceeding $25, and not in collections.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></p></li><li data-leveltext="" data-font="Symbol" data-listid="2" aria-setsize="-1" data-aria-posinset="3" role="listitem" data-aria-level="1"><p><span data-contrast="none" lang="EN-US">The Library account holder must be 18 years of age or older to checkout a hotspot on their card.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></p></li><li data-leveltext="" data-font="Symbol" data-listid="2" aria-setsize="-1" data-aria-posinset="4" role="listitem" data-aria-level="1"><p><span data-contrast="none" lang="EN-US">The Phoenix Public Library account holder must read, understand, and sign </span><span data-contrast="none" lang="EN-US">this agreement</span><span data-contrast="none" lang="EN-US"> (with link to the waiver)</span><span data-contrast="none" lang="EN-US"> at the time of each hotspot check out.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></p></li><li data-leveltext="" data-font="Symbol" data-listid="2" aria-setsize="-1" data-aria-posinset="5" role="listitem" data-aria-level="1"><p><span data-contrast="none" lang="EN-US">Hotspots cannot be reserved/held or renewed.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></p></li></ul></div></div><div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="2" aria-setsize="-1" data-aria-posinset="1" role="listitem" data-aria-level="1"><p><span data-contrast="none" lang="EN-US">Hotspots are available for checkout only at the walk-up service desk.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></p></li><li data-leveltext="" data-font="Symbol" data-listid="2" aria-setsize="-1" data-aria-posinset="3" role="listitem" data-aria-level="1"><p><span data-contrast="none" lang="EN-US">Hotspots may only be checked out for three weeks at a time.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></p></li><li data-leveltext="" data-font="Symbol" data-listid="2" aria-setsize="-1" data-aria-posinset="4" role="listitem" data-aria-level="1"><p><span data-contrast="none" lang="EN-US">Maximum of 5 devices can connect to the hotspot at one time.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></p></li><li data-leveltext="" data-font="Symbol" data-listid="2" aria-setsize="-1" data-aria-posinset="5" role="listitem" data-aria-level="1"><p><span data-contrast="none" lang="EN-US">Hotspot and charging cord must be returned to the same location from where it was checked out, directly to a library employee only at the walk-up service desk.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></p></li></ul></div></div><div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="2" aria-setsize="-1" data-aria-posinset="1" role="listitem" data-aria-level="1"><p><span data-contrast="none" lang="EN-US">Hotspots should </span><span data-contrast="none" lang="EN-US">not</span><span data-contrast="none" lang="EN-US"> be returned in the book drop for any reason. Borrowers will be billed for resulting damage to the hotspot and charging cord and may be denied future hotspot checkout.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></p></li><li data-leveltext="" data-font="Symbol" data-listid="2" aria-setsize="-1" data-aria-posinset="2" role="listitem" data-aria-level="1"><p><span data-contrast="none" lang="EN-US">Customers will continue to receive overdue notices, if applicable. If the hotspot is not returned on the 36th day of being overdue. The customer will be charged for the device and any peripherals.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></p></li><li data-leveltext="" data-font="Symbol" data-listid="2" aria-setsize="-1" data-aria-posinset="3" role="listitem" data-aria-level="1"><p><span data-contrast="none" lang="EN-US">Hotspots will be disabled after the due date.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></p></li></ul></div><h2><span data-contrast="none" lang="EN-US">Replacement Fees</span><span data-ccp-props="{"201341983":0,"335559685":-360,"335559739":160,"335559740":259}"> <br><br></span></h2><p><span data-contrast="none" lang="EN-US">The borrower is responsible for costs associated with damage, loss, or non-return of the hotspot and charging cord. The borrower will be billed for the replacement fee of the hotspot or charging cord. Accounts billed for a hotspot that have not been returned may be submitted for collections and the account charged an additional $15.00 non-negotiable collection fee.</span><span data-ccp-props="{"201341983":0,"335559685":-270,"335559739":120,"335559740":259}"> </span></p></div><div><p><span data-contrast="none" lang="EN-US">Hotspot : $90</span> <br><span data-contrast="none" lang="EN-US">Hotspot Charger: $20</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p></div><p><br></p></div> | | |
| Laptop Lending Program | Laptop Lending Program | <i class="fas fa-laptop"></i> | https://www.phoenixpubliclibrary.org/services/computers-internet/laptop-lending-program | Laptops are now available for check out at Phoenix Public Library. | <div class="ExternalClass5F1846CB195F4CB8BC5C8A2608BA0139"><div><table class="ms-formtable" border="0" cellpadding="0" cellspacing="0" width="100%" style="margin-top:8px;"><tbody><tr><td valign="top" class="ms-formbody" width="350px"><div><div><div class="ExternalClass4C80E015F40C4BA8A8E37860E10DD694"><h3><span data-contrast="auto" lang="EN-US">Laptops are now available for check out.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> Learn more about checking out a laptop:<span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}" style="font-size:1.15em;background-color:transparent;"> </span><br></span></h3><h3><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"><br></span></h3></div></div></div></td></tr></tbody></table></div><h2>Requirements<br></h2><ul><li><p>Borrowers must have a valid Phoenix Public Library account, and either a current government
issued photo identification or proof of their current address must be presented at time of
checkout. </p></li><li><p>The Phoenix Public Library account holder must be in good standing, including current
address and contact information, fees not exceeding $25, and not in collections. </p></li><li><p>The Library account holder must be 18 years of age or older to checkout a laptop on their
card. </p></li><li><p>The Phoenix Public Library account holder must read, understand, and sign this agreement at
the time of each laptop check out. </p></li><li><p>Laptops cannot be reserved/held or renewed. <br></p></li><li><p>Laptops may only be checked out for 3 weeks at a time. </p></li><li><p>Laptop and charging cord must be returned to the same location from where it was checked
out. </p></li><li><p>Laptops should not be returned in the book drop for any reason. Borrowers will be billed for
resulting damage to the laptop and charging cord and may be denied future laptop checkout. </p></li><li><p>Laptops will be restored to their original condition after every reboot; it is the responsibility of
the user to save their files and information. </p></li><li><p>Laptops will be disabled and wiped after the due date.<br></p></li><li><p>Customers will continue to receive overdue notices, if applicable. If the laptop is not returned
on the 36th day of being overdue, a police report will be filed to initiate laptop recovery.<br></p></li></ul><h2>Replacement Fees<br><br></h2><p>The borrower is responsible for costs associated with damage, loss, or non-return of the laptop
and charging cord. The borrower will be billed for the replacement fee of the laptop or charging
cord. Accounts billed for a laptop that have not been returned may be submitted for collections and
the account charged an additional $15.00 non-negotiable collection fee. </p><p>Laptop: $550 </p><p>Laptop Cord: $40<br></p><br></div> | | |
| Mobile Printing | Mobile Printing | <i class="fad fa-print"></i> | https://www.phoenixpubliclibrary.org/services/computers-internet/mobile-printing | Print any document or web page virtually from your Internet-connected device to a printer at a participating library location. | <div class="ExternalClass8D15FC451A4D4C92A9BA5A7368257EBF"><p>Print any document or web page virtually from your Internet-connected device to a printer at one of the library locations below.<br>There is no charge for printing.<br></p><p>Before visiting the library, access the link below, and follow the instructions provided. Allow for at least a 30 minute window before your print job will be available for pick-up.</p><p>Once you’ve arrived at the library, call the number posted with your email address and a staff member will bring your completed print job to you.</p><p><em>To reduce the spread of COVID-19, please wear a face covering and practice appropriate social distancing at all times.</em></p><p>Mobile Printing is currently available at the following library locations.<br><br></p><div><h3><a href="https://www.printeron.net/ppl/burtonbarr" target="_blank" rel="noreferrer noopener"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">Burton Barr Central Library</span></span> </a></h3><h3><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}">1221 N. Central Ave., 85008<br><br></span></h3></div><div><h3><span data-contrast="none"></span><a href="https://www.printeron.net/ppl/acacia" target="_blank" rel="noreferrer noopener"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">Acacia Library</span></span> <br></a><span data-contrast="none" lang="EN-US"></span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}">750 E. Townley Ave., 85020<br><br></span></h3><h3><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"><a href="https://www.printeron.net/ppl/agave" target="_blank">Agave Library</a><br>23550 N. 36th Ave, 85310<br><br></span></h3><h3><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"><a href="https://www.printeron.net/ppl/century" target="_blank">Century Library</a><br>1750 E. Highland Ave., 85016<br><br></span></h3><h3><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"><a href="https://www.printeron.net/ppl/cesarchavez" target="_blank">Cesar Chavez Library</a><br>3635 W. Baseline, Rd. 85339</span></h3><h3><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span></h3></div><div><h3><span data-contrast="none"></span><a href="https://www.printeron.net/ppl/cholla" target="_blank" rel="noreferrer noopener"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">Cholla Library</span></span> <br></a><span data-contrast="none" lang="EN-US"></span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}">10050 Metro Parkway E., 85051</span></h3><h3><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"><br><a href="https://www.printeron.net/ppl/desertbroom" target="_blank">Desert Broom Library</a><br>29710 N. Cave Creek Rd, 85331<br> </span></h3></div><div><h3><span data-contrast="none"></span><a href="https://www.printeron.net/ppl/desertsage" target="_blank" rel="noreferrer noopener"><span data-contrast="none" lang="EN-US" style="color:#0072c6;"><span data-ccp-charstyle="Hyperlink">Desert Sage Library</span></span></a><span data-contrast="none" style="color:#0072c6;"></span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> <br>7602 W. Encanto Blvd., 85035<br><br></span></h3></div><div><h3><span data-contrast="none"></span><a href="https://www.printeron.net/ppl/harmon" target="_blank" rel="noreferrer noopener"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">Harmon Library</span></span> <br></a><span data-contrast="none" lang="EN-US"></span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}">1325 S. 5th Ave., 85003<br><br></span></h3><h3><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"><a href="https://www.printeron.net/ppl/ironwood" target="_blank">Ironwood Library</a><br>4333 E. Chandler Blvd, 85048<br> </span></h3></div><div><h3><span data-contrast="none"></span><a href="https://www.printeron.net/ppl/juniper" target="_blank" rel="noreferrer noopener"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">Juniper Library</span></span> <br></a><span data-contrast="none" lang="EN-US"></span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}">1825 W. Union Hills Dr., 85027<br><br></span></h3><h3><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"><a href="https://www.printeron.net/ppl/mesquite" target="_blank">Mesquite Library</a><br>4525 E. Paradise Village Parkway N., 85032<br></span></h3><h3><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"><br><a href="https://www.printeron.net/ppl/ocotillo" target="_blank">Ocotillo Library & Workforce Literacy Center</a></span></h3><h3><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}">102 W. Southern Ave., 85041</span></h3><h3><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"><span style="color:#0072c6;"></span><br style="color:#0072c6;"><a href="https://www.printeron.com/ppl/paloverde" target="_blank">Palo Verde Library</a><br>4402 N. 51st Ave.<br><br></span></h3></div><div><h3><span data-contrast="none"></span><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink"><a href="https://www.printeron.net/ppl/saguaro" target="_blank">Saguaro Library</a></span></span> <br>2808 N. 46th St., 85008<br><span data-contrast="none" lang="EN-US"></span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span></h3></div><div><h3><span data-contrast="none"></span><a href="https://www.printeron.net/ppl/yucca" target="_blank" rel="noreferrer noopener"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">Yucca Library</span></span></a><span data-contrast="none"></span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> <br>5648 N. 15th Ave., 85015</span></h3></div></div> | | |
| Restoration of In-Building Visits | Restoration of In-Building Visits | <i class="fas fa-book-reader"></i> | https://www.phoenixpubliclibrary.org/about/library-updates/restoration-in-building-visits | Most Phoenix Public Library locations are open to In-Building Visits. | <div class="ExternalClassD9DBB66A066240A8A224399A4D6FAD4D"><p>Most Phoenix Public Library locations are open to In-Building Visits. <br></p><p><em>Para leer esta información en español, use el botón "Translate" de arriba para traducir la página.</em><span style="color:#262626;font-family:"segoe ui semilight", "segoe ui", segoe, tahoma, helvetica, arial, sans-serif;font-size:1.15em;"></span></p><p></p><p><strong style="color:#ff0000;">Advance reservations</strong> can be made up to three (3) days prior below or through the Library's Call Center at 602-262-4636. <br></p><p><font style="color:#ff0000;"><strong>D</strong></font><strong style="color:#ff0000;">rop-in customers</strong> may request a reservation at the door as available. Each facility's occupancy allowance will have a designated number dedicated to accommodating drop-in customers.<br></p><h1>About Making a Reservation<br></h1><p><br>To enter the building, customers MAY have an advance reservation or arrive for a drop-in 45-minute visit. Building entry is limited occupancy at this time.</p><p>Making an online reservation requires an email address. If you do not have an email address, you may make a drop-in visit (if available) at your library location.</p><p>Customers may make:</p><ul><li>1 advance reservation per day</li><li>Up to 4 advance reservations at one time for families or groups</li></ul><p>Groups larger than 4 individuals need to make arrangements with their library location by calling 602-262-4636.<br></p><p>Depending on availability, drop-in reservations are available up until 30 minutes past reservation start time.</p><p>If you fail to check in within 30 minutes of your expected arrival time, your advance reservation will be canceled.<br><br></p><h2>Make a reservation for an In-Building Visit<br></h2><ul><li><p><a href="https://calendar.phoenixpubliclibrary.org/spaces?lid=12033" target="_blank"><strong>Burton Barr Central Library</strong></a></p></li><li><p><a href="https://calendar.phoenixpubliclibrary.org/spaces?lid=12033" target="_blank"></a><a href="https://calendar.phoenixpubliclibrary.org/spaces?lid=12031" target="_blank"><strong>Acacia Library</strong></a><strong></strong><br></p></li><li><p><strong></strong><a href="https://calendar.phoenixpubliclibrary.org/spaces?lid=12032" target="_blank"><strong>Agave Library</strong></a></p></li><li><p><a href="https://calendar.phoenixpubliclibrary.org/spaces?lid=12032" target="_blank"></a><a href="https://calendar.phoenixpubliclibrary.org/spaces?lid=12034" target="_blank"><strong>Century Library</strong></a><strong></strong><br></p></li><li><p><a href="https://calendar.phoenixpubliclibrary.org/spaces?lid=12035" target="_blank"><strong>Cesar Chavez Library</strong></a><br></p></li><li><p><a href="https://calendar.phoenixpubliclibrary.org/spaces?lid=12036" target="_blank"><strong>Cholla Library</strong></a><br></p></li><li><p><strong></strong><a href="https://calendar.phoenixpubliclibrary.org/spaces?lid=12037" target="_blank"><strong>Desert Broom Library</strong></a></p></li><li><p><a href="https://calendar.phoenixpubliclibrary.org/spaces?lid=12038" target="_blank"><strong>Desert Sage Library</strong></a><strong></strong></p></li><li><p><a href="https://calendar.phoenixpubliclibrary.org/spaces?lid=12039" target="_blank"><strong>Harmon Library</strong></a></p></li><li><p><a href="https://calendar.phoenixpubliclibrary.org/spaces?lid=12040" target="_blank"><strong>Ironwood Library</strong></a><br></p></li><li><p><a href="https://calendar.phoenixpubliclibrary.org/spaces?lid=12041" target="_blank"><strong>Juniper Library</strong></a></p></li><li><p><a href="https://calendar.phoenixpubliclibrary.org/spaces?lid=12042" target="_blank"><strong>Mesquite Library</strong></a></p></li><li><p><a href="https://calendar.phoenixpubliclibrary.org/spaces?lid=12042" target="_blank"></a><a href="https://calendar.phoenixpubliclibrary.org/spaces?lid=12043" target="_blank"><strong>Ocotillo Library & Workforce Literacy Center</strong></a><strong></strong><br></p></li><li><p><a href="https://calendar.phoenixpubliclibrary.org/spaces?lid=12044" target="_blank"><strong>Palo Verde Library</strong></a></p></li><li><p><a href="https://calendar.phoenixpubliclibrary.org/spaces?lid=12045"><strong>Saguaro Library</strong></a></p></li><li><p><a href="https://calendar.phoenixpubliclibrary.org/spaces?lid=12045"></a><a href="https://calendar.phoenixpubliclibrary.org/spaces?lid=12047" target="_blank"><strong>Yucca Library</strong></a><br><br></p></li></ul><div><div>Updated June 18, 2021<br></div></div><p><br></p></div> | | |
