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Computers & InternetComputers & Internet<div class="ExternalClassDA9EEB2963ED45F2A56AD6B53CB1ECF0"><p>Phoenix Public Library offers free public access to the Internet for educational and informational purposes. The Library has no control over information available through the Internet and cannot be held responsible for its content.</p><p>Internet access is available on Reserved PCs and Express Workstations. Library customers may use a Reserved PC for up to a 1-hour session per day at any Library branch location and up to a 2-hour session per day at Burton Barr Central Library.</p><p>You will need a valid library card in order to use an Internet-accessible computer in the Children's, Teen or main areas of the library. You will also need a valid library card in order to use an Express PC.</p><p>You do not need a library card to use a Catalog PC.</p><h2>Using a Public Computer</h2><p><em>You will need a library account password to use public Internet computers and self-check machines at the Library.</em></p><p>Phoenix Public Library computers are located in public areas shared by people of all ages and backgrounds. Library customers must be considerate and respectful of one another, and especially mindful of children in the area, particularly when accessing information or images others may find offensive.</p><p>In order to use an Internet-accessible computer, customers must accept the terms described in the Library's "Computer and Internet Use Agreement." Failure to comply with this agreement may result in the loss of Library privileges, up to and including permanent trespass from all Library locations.</p><p>The Library uses filtering technology on all computers with Internet access. If a customer wishes to access a site that is blocked, the customer may request Library staff to unblock the site. If a customer believes that a site has been blocked incorrectly, the customer may request a reclassification of the website​.​​</p><p>Library customer information is kept confidential in compliance with Phoenix Public Library's E-Privacy Policy and Arizona law.</p><h2>Children's Internet Protection Act (CIPA)</h2><p>The Library complies with the federal Children's Internet Protection Act (CIPA) and uses filtering software to screen out sites which may reasonably be construed as obscene, child pornography, or harmful to minors.  Filtering software may not block all material customers might find offensive.</p><p>Parents and legal guardians are responsible for their child's exposure to and use of the Internet and are encouraged to supervise their children's Internet sessions. Parents and children are also encouraged to seek guidance from Library staff, visit netsmartz.org (National Center for Missing and Exploited Children), and visit the "Kids" page on the Library's website for site recommendations.​​<br></p><h2>Wireless Access</h2><p>Free Wireless Internet is available for your laptop, PDA or other wireless device. Hot spots are currently available at all Phoenix Public Library locations.</p><p>Users must have an 802.11 b/g wireless network interface card installed and configured in their laptop, PDA or other wireless device in order to access the wireless public Internet.</p><p>The free service is provided as a convenience. <strong>You use is at your own risk.</strong> Wireless transmissions may present a data security risk, and we advise against using the wireless public Internet to conduct personal or business transactions, such as banking, where sensitive account information and other personal data could be compromised.</p><p>When using the wireless public Internet, <strong>you will need to provide your own power source</strong>. Electrical outlets are limited.</p><p>If you have trouble accessing the wireless public Internet because of configuration issues or technical problems with your wireless device, please see the troubleshooting tips or contact your device's technical team support for assistance. <strong>City employees are not allowed to provide computer assistance for personal equipment.</strong></p><h3>How to Connect to the Wireless Internet:</h3><p>NOTE: You must complete steps two through four even if using a VPN.</p><ol><li>Turn on laptop or Internet-ready device.</li><li>Make sure your laptop wireless capability is enabled. On some PCs, you may have to enable the connection first.</li><li>Launch the Web browser (such as Internet Explorer, Firefox or Safari).</li><li>The wireless public Internet welcome page will appear on the screen.</li><li>Read the terms and conditions on this page and then click the "Accept" button. You must accepts the terms and conditions in order to access the wireless public Internet.<br></li></ol></div>

 

 

 

 

 

 

Computer & Internet Use AgreementComputer & Internet Use Agreementhttps://www.phoenixpubliclibrary.org/services/computers-internet/computer-internet-use-agreement<div class="ExternalClassEA9F83B84FFF4DBF883AE76F905066DE"><p>​I agree to use Phoenix Public Library computers in a responsible manner and to follow all rules concerning limited computer time. I will not use the Internet for any purpose prohibited by federal, state or local laws or regulations. I will not misrepresent myself by any means and will use only the library card authorized for my use. I will not alter hardware or software, nor make copies of copyrighted or licensed material or data unless such use is authorized.</p><p>I understand that the Library is compliant with the Children's Internet Protection Act (CIPA), and uses filtering software to screen out sites which may provide access to visual depictions that are obscene, child pornography, or harmful to minors. I will not send, receive or display visual depictions that are obscene, child pornography, or harmful to minors.</p><p>I agree to use appropriate discretion when viewing materials and will refrain from displaying materials on a terminal when so requested by Library staff. The Library's policy, "Maintaining a Safe and Appropriate Library Environment," details customer standards of conduct and procedures related to the violation of these standards. Customers may request a copy of this policy from Library staff.</p><p>I understand that failure to comply with this agreement may result in the loss of Library privileges, up to and including permanent trespass from all Phoenix Public Library facilities. The Library has no control over information obtained through the Internet and cannot be held responsible for its content or accuracy.</p><p>The Library assumes no responsibility for damages, direct or indirect, for the use of the Internet including, but not limited to, damage to the customer's computer equipment.</p><p>I accept these terms of use.<br></p></div>computer-internet-use-agreement
Computer Access & Print PricingComputer Access & Print Pricinghttps://www.phoenixpubliclibrary.org/services/computers-internet/computer-access-print-pricing<div class="ExternalClass77E3543DD212416CA574E7D4A5E727F8"><h2>​​Computer Access</h2><p>Each Phoenix Public Library location offers several computer workstations for use at no cost to library card holders. Public access computers may be reserved by users with a valid (non-expired) library card with a password. These computers offer Internet access, Microsoft Word, Excel and PowerPoint and have USB ports for accessing and saving documents to flash drives. Fee-based printing, copying and scanning services are also available. Library customers may use a reserved PC for up to 1 hour per day at any Library location. Time may be extended if no one is waiting. Computers in the children and teen areas of the library are for use by children and teens only.</p><h3>Express Computers<br></h3><p>Library card holders may also reserve express computers which are available on a first come, first served basis in 15-minute increments. Express computers allow multiple sessions per day but must be surrendered at the end of a 15-minute session when others are waiting.</p><h3>Catalog Computers</h3><p>Every library also has catalog computers that provide access to the library's online catalog, subscription databases and event calendar. Catalog computers do not have general Internet access and are available to all customers (a library card is not required).</p><h3>Visitors to the Library</h3><p>Any resident of Maricopa County is eligible to get a free Phoenix Public Library card. Visitors who live outside of Maricopa County should speak to a staff member if they need to access computers while visiting.</p><p>Printing Services</p><p>The Library offers both black-and-white or color printing and photocopying. Charges are as follows:</p><ul><li>Black-and-white - 20 cents per page (10 cents per page at South Mountain Community Library)</li><li>Color - 40 cents per page (50 cents per page at South Mountain Community Library)</li></ul><p>Print or copy jobs may be paid for with cash only and may be paid with one-dollar and five-dollar bills as well as coins. Prices vary due to contractual agreements with the leasing agencies involved.</p><p>Library staff will assist you with printing or copying.<br></p></div>computer-access-print-pricing
Mobile PrintingMobile Printing<i class="fad fa-print"></i>https://www.phoenixpubliclibrary.org/services/computers-internet/mobile-printingPrint any document or web page virtually from your Internet-connected device to a printer at a participating library location as part of our Curbside Pickup service. <div class="ExternalClass8D15FC451A4D4C92A9BA5A7368257EBF"><p>Print any document or web page virtually from your Internet-connected device to a printer at one of the library locations below as part of our Curbside Pickup service. There is no charge for printing and this service is available to both vehicle and walk-up customers.</p><p>Before visiting the library’s Curbside Service, access the link below, and follow the instructions provided. Allow for at least a 30 minute window before your print job will be available for pick-up.</p><p>Once you’ve arrived at the library’s Curbside Service, call the number posted with your e-mail address and a staff member will bring your completed print job to you.​</p><p><em>To reduce the spread of COVID-19, please wear a face covering and practice appropriate social distancing at all times.</em></p><p>​Mobile Printing is currently only available at the following library locations.​<br><br></p><div><h3><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink"><a href="https://www.printeron.net/ppl/burtonbarr" target="_blank" rel="noreferrer noopener">Bur</a></span></span><a href="https://www.printeron.net/ppl/burtonbarr" target="_blank" rel="noreferrer noopener"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">ton Barr Central Library</span></span> </a></h3><h3><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}">1221 N. Central Ave., 85008​<br><br></span></h3></div><div><h3><span data-contrast="none"></span><a href="https://www.printeron.net/ppl/acacia" target="_blank" rel="noreferrer noopener"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">Acacia Library</span></span> <br></a><span data-contrast="none" lang="EN-US"></span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}">750 E. Townley Ave., 85020</span></h3><h3><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}">​<br><a href="https://www.printeron.net/ppl/cesarchavez" target="_blank">Cesar Chavez Library​</a><br>3635 W. Baseline, Rd. 85339</span></h3><h3><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span></h3></div><div><h3><span data-contrast="none"></span><a href="https://www.printeron.net/ppl/cholla" target="_blank" rel="noreferrer noopener"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">Cholla Library</span></span> <br></a><span data-contrast="none" lang="EN-US"></span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}">10050 Metro Parkway E., 85051<br> </span></h3></div><div><h3><span data-contrast="none"></span><a href="https://www.printeron.net/ppl/desertsage" target="_blank" rel="noreferrer noopener"><span data-contrast="none" lang="EN-US" style="color:#0072c6;"><span data-ccp-charstyle="Hyperlink">Desert Sage Library</span></span></a><span data-contrast="none" style="color:#0072c6;"></span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> <br>7602 W. Encanto Blvd., 85035<br><br></span></h3></div><div><h3><span data-contrast="none"></span><a href="https://www.printeron.net/ppl/harmon" target="_blank" rel="noreferrer noopener"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">Harmon Library</span></span> <br></a><span data-contrast="none" lang="EN-US"></span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}">1325 S. 5th Ave., 85003<br> </span></h3></div><div><h3><span data-contrast="none"></span><a href="https://www.printeron.net/ppl/juniper" target="_blank" rel="noreferrer noopener"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">Juniper Library</span></span> <br></a><span data-contrast="none" lang="EN-US"></span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}">1825 W. Union Hills Dr., 85027</span></h3><h3><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}">​<br><a href="https://www.printeron.net/ppl/ocotillo" target="_blank">Ocotillo Library & Workforce Literacy Center</a></span></h3><h3><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}">102 W. Southern Ave., 85041</span></h3><h3><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"><span style="color:#0072c6;">​</span><br style="color:#0072c6;"><a href="https://www.printeron.com/ppl/paloverde" target="_blank">Palo Verde Library​</a><br>4402 N. 51st Ave.<br><br></span></h3></div><div><h3><span data-contrast="none"></span><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink"><a href="https://www.printeron.net/ppl/saguaro" target="_blank">Saguaro Library​</a></span></span> <br>2808 N. 46th St., 85008<br><span data-contrast="none" lang="EN-US"></span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span></h3></div><div><h3><span data-contrast="none"></span><a href="https://www.printeron.net/ppl/yucca" target="_blank" rel="noreferrer noopener"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">Yucca Library</span></span></a><span data-contrast="none"></span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> <br>5648 N. 15th Ave., 85015​</span></h3></div></div>mobile-printing
Privacy StatementPrivacy Statementhttps://www.phoenixpubliclibrary.org/services/computers-internet/privacy-statement<div class="ExternalClass64A342655EF14C0EA5B127DF246B5EF5"><p>Phoenix Public Library safeguards personally identifiable information. Such information is only disclosed when required by law or for collection of outstanding fees. Phoenix Public Library collects and uses customers' personal information to operate Library websites and deliver requested services. The following guidelines provide information about the types of information collected, how the information is used and when it is disclosed.</p><h2>Guidelines</h2><h3>Collection of Personal Information</h3><ol><li>Statistical Information: Phoenix Public Library collects information to maintain the quality of its services and to report aggregate information on the usage of its website to City management, as well as state and federal agencies and national library organizations. Such information can include IP address, browser type, domain names, access times, and referring website addresses.</li><li>Personally-identifiable Information: Phoenix Public Library may collect personally-identifiable information, such as customer e-mail addresses, names, home or work addresses or telephone numbers. Information collected through one of Phoenix Public Library's websites may be utilized by the Library to provide services through any of its websites.</li><li>The Library assumes no responsibility if a customer directly discloses personally-identifiable information or personally-sensitive data through other websites, chat rooms, online communities or other public online forums, resulting in this information being collected and used by others.</li></ol><h3>Use of Personal Information</h3><p>Phoenix Public Library websites collect and use customer personal information to operate Phoenix Public Library websites and deliver requested services. Phoenix Public Library does not sell, rent, lease or otherwise provide its customer lists or customer-controlled information to third parties.</p><p>As a matter of business practice, when customer overdue fees reach a total of $75 or more, customer account information is forwarded electronically to a collection agency.</p><p>Customer information may be subject to disclosure under Arizona Public Records Law except to the extent it is privileged or confidential.</p><h3>Control of Personal Information</h3><p>Certain Library services require the use of a library card number and customer or user name in order to access the service. At any time while accessing any of the Phoenix Public Library's websites, customers may decline participation in any activity that requests information (such as surveys or emails).</p><h3>Collection of Information on Use of Library Computers (PCs)</h3><p>The information collected on usage of public computers at Phoenix Public Library is limited to reservations. The Library's PC Reservation System retains information on the customer's library card barcode, computer reserved and the date and time of every public computer session for up to 60 days.  Records are accessible to law enforcement agencies with a court order.<br></p></div>privacy-statement