Hotspot Lending Program

<div class="ExternalClassEC79FDF6472D4557BC89231971126052">WiFi Hotspots are available for check out. Wifi Hotspots are eligible to be placed on hold for any <a href="/locations" target="_blank">Phoenix Public Library location</a>. <a href="/collegedepot" target="_blank">College Depot</a> devices are not eligible to be placed on hold. Phoenix Public Library will notify the Library Account holder when the hold is available for pickup at the selected location based on their notification settings. Held items must be checked out by the date listed or the item will be made available to the next requester. Holds may only be checked out to the Library Account used to place the hold unless the account holder has chosen to associate their account with that of another account holder, excluding WiFi Hotspots. For WiFi Hotspots, a maximum of five (5) devices can connect to the Hotspot at one time. Devices and applicable charging cord(s) must be returned to the service desk at the location of original check out and directly to a library employee only during library hours of operation. Learn more about checking out a hotspot:<h3>Requirements</h3><ul><li>Borrowers must have a valid Phoenix Public Library account, and either a current government issued photo identification or proof of their current address must be presented at time of checkout.</li><li>The Phoenix Public Library account holder must be in good standing, including current address and contact information, fees not exceeding $25, and not in collections.</li><li>The Library account holder must be 18 years of age or older to checkout a hotspot on their card.</li><li>The Phoenix Public Library account holder must read, understand, and sign this agreement (with link to the waiver) at the time of each hotspot check out.</li><li>Hotspots cannot be renewed. </li><li>Hotspots are available for checkout only at the walk-up service desk.</li><li>Hotspots may only be checked out for three weeks at a time.</li><li>Maximum of 5 devices can connect to the hotspot at one time.</li><li>Hotspot and charging cord must be returned to the same location from where it was checked out.</li><li>Hotspots should not be returned in the book drop for any reason. Borrowers will be billed for resulting damage to the hotspot and charging cord and may be denied future hotspot checkout.</li><li>Customers will continue to receive overdue notices, if applicable. If the hotspot is not returned on the 36th day of being overdue. The customer will be charged for the device and any peripherals.</li><li>Hotspots will be disabled after the due date.</li></ul><h3>Replacement Fees</h3>The borrower is responsible for costs associated with damage, loss, or non-return of the hotspot and charging cord. The borrower will be billed for the replacement fee of the hotspot or charging cord. Accounts billed for a hotspot that have not been returned may be submitted for collections and the account charged an additional $15.00 non-negotiable collection fee.Hotspot : $90 Hotspot Charger: $20 </div>

Get WiFi at home with the Hotspot Lending Program

https://www.phoenixpubliclibrary.org/images/Hotspot.jpg

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Cómo Comenzar con el Programa de Préstamos Hotspot en Phoenix Public Library	Cómo Comenzar con el Programa de Préstamos Hotspot en Phoenix Public Library	https://www.youtube.com/watch?v=To6qiyorsxU	<div class="ExternalClass7BC5CCCBF9F9436D88721BAA8B966AAB"><h3>Obtenga WiFi en casa con el Programa de Préstamo de Hotspot. Los WiFi Hotspots ya están disponibles para sacar en Phoenix Public Library. Obtenga información sobre cómo usar el Hotspot.<br></h3></div>	59
Getting Started with the Hotspot Lending Program at Phoenix Public Library	Getting Started with the Hotspot Lending Program at Phoenix Public Library	https://www.youtube.com/watch?v=hP8VXLmrcdE	<div class="ExternalClass1BB278D7D10547DEBA2A394D517060A2"><p>Get WiFi at home with the Hotspot Lending Program. WiFi Hotspots are now available for check out. Learn how to use the hotspot.</p> </div>	58

WiFi Hotspot Lending Program Requirements, Agreement and Waiver	WiFi Hotspot Lending Program Requirements, Agreement and Waiver	<i class="fa-duotone fa-wifi"></i>	https://www.phoenixpubliclibrary.org/documents/Customer Hotspot Waiver - English 10.4.2023.pdf	New Window
Acuerdo y Exención de los Requisitos del Programa de Préstamo de Hotspot	Acuerdo y Exención de los Requisitos del Programa de Préstamo de Hotspot	<i class="fa-duotone fa-wifi"></i>	https://www.phoenixpubliclibrary.org/documents/Customer Hotspot Waiver - Spanish 10.19.23.pdf	New Window
Hotspot Getting Started Guide - English	Hotspot Getting Started Guide - English		https://www.phoenixpubliclibrary.org/documents/Hotspot-GettingStarted-Guide_English-Only.pdf	New Window
Hotspot Getting Started - Bilingual: English & Spanish / Hotspot Guia de Inicio - Bilingüe: Inglés y Español	Hotspot Getting Started - Bilingual: English & Spanish / Hotspot Guia de Inicio - Bilingüe: Inglés y Español		https://www.phoenixpubliclibrary.org/documents/Hotspot-GettingStarted-Guide_English-Spanish.pdf	New Window
Español	Español		https://www.phoenixpubliclibrary.org/documents/Hotspot-GettingStarted-Guide_Spanish-Only.pdf	New Window