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Can I get a Library card online?https://www.phoenixpubliclibrary.org/Lists/FAQ/DispForm.aspx?ID=38Can I get a Library card online?38<div class="ExternalClassF255E319518A44428066ED5738EA765E"><p>​Can I get a Library card online?<br><br></p></div><div class="ExternalClassAD98D9636BDF463EBE77F5E09646EEDB"><p>​Phoenix Public Library eCards are available online. These cards give Phoenix and other Maricopa County residents 24/7 access to Phoenix Public Library's online services. <a href="/services/borrowing/ecard-registration">Register for an eCard now.</a><br></p></div>
​Does Phoenix Public Library offer free Wi-Fi?https://www.phoenixpubliclibrary.org/Lists/FAQ/DispForm.aspx?ID=136​Does Phoenix Public Library offer free Wi-Fi?136<div class="ExternalClassEC981D85A8524B59B70B5C3DD79D7F64"><p>​Does Phoenix Public Library offer free Wi-Fi?​<br></p></div><div class="ExternalClassC1DDD2FD43A648A19E349F7CA4A0995C"><p>Yes! ​Free, public Wi-Fi is available from 8 a.m. to 9 p.m. outdoors at multiple municipal locations, including 16 Phoenix Public Library locations. Learn more at <a href="https://www.phoenix.gov/its/wireless-network" target="_blank">phoenix.gov/freewifi</a><br></p></div>
Can I check out physical materials with an eCard?https://www.phoenixpubliclibrary.org/Lists/FAQ/DispForm.aspx?ID=137Can I check out physical materials with an eCard?137<div class="ExternalClass22EEF3655B01450987D960D40D45272A"><p>​Can I check out physical materials with an eCard?<br></p></div><div class="ExternalClass0E038917FE36428DAFF07D6685AEE195"><p>eCards are only available for accessing online resources. </p><p>Customers with eCards will need to come into a <a href="/locations">Phoenix Public Library location</a> to upgrade their eCard to a full borrowing privilege card in order to begin checking out physical materials.​<br></p><p>For specific details about your account, please reach out to a Phoenix Public Library staff member or <a href="/services/ask-us" target="_blank">Ask Us​</a>.<br></p><p><br></p></div>
How do I reserve an item?https://www.phoenixpubliclibrary.org/Lists/FAQ/DispForm.aspx?ID=90How do I reserve an item?90<div class="ExternalClass8AD9502FE4F348DFA70344F3262F0E3D"><p>​​​​​How do I reserve an item?<br></p></div><div class="ExternalClass682BF927C11741159922659EC80B1716"><p>You can reserve most titles online through your My Account feature. Requests are limited to 15 items per customer at a time. Once your hold is available for pick up, you will be notified. Please be sure to keep your preferred contact information current through your "My Account" feature. Having trouble placing holds? Give us a call at 602-262-4636 (Monday - Saturday from 8 a.m. to 6 p.m.) or Ask Us via email.​<br></p></div>
Do you bill for items?https://www.phoenixpubliclibrary.org/Lists/FAQ/DispForm.aspx?ID=145Do you bill for items?145<div class="ExternalClass8439A9195FDF473AA1E4D9682D9C3A5C"><p>Do you bill for items?​<br></p></div><div class="ExternalClass3F4709C916F24A7A9AC1AFE06EFB8B5E"><div><p>Phoenix Public Library does not charge daily late fines. We do bill for the replacement value of long overdue, lost and/or damaged library items checked out on an accoun​t. Please see <a href="/services/borrowing/billing" target="_blank">Billing</a> for details.<br></p></div></div>
What accessibility services are available at Phoenix Public Library?https://www.phoenixpubliclibrary.org/Lists/FAQ/DispForm.aspx?ID=153What accessibility services are available at Phoenix Public Library?153<div class="ExternalClass4BCC20B971914510B5BE2DEF2FB08B9E"><p>​What accessibility services are available at Phoenix Public Library?​<br></p></div><div class="ExternalClass5D4CD87FD24049AAA3205F4AA737A88B"><p>Please visit <a href="/services/accessibility-resources">Accessibility Resources</a> for information.<br></p></div>
​How do I request an accommodation to participate in a Phoenix Public Library program, service, or activity? https://www.phoenixpubliclibrary.org/Lists/FAQ/DispForm.aspx?ID=154​How do I request an accommodation to participate in a Phoenix Public Library program, service, or activity? 154<div class="ExternalClass8F60F5F855F743F9A80679BC12AC17F0"><p>How do I request an accommodation to participate in a Phoenix Public Library program, service, or activity? ​<br></p></div><div class="ExternalClass04AE1A2B2C804B2D800D05E894132586"><p>You may <a href="/services/ask-us/accommodations">request an accommodation online</a>.<br></p></div>
Does Phoenix Public Library have any affiliate libraries?https://www.phoenixpubliclibrary.org/Lists/FAQ/DispForm.aspx?ID=144Does Phoenix Public Library have any affiliate libraries?144<div class="ExternalClassF186CFA8CE8E4D2EB8D25628835B6836"><p>​Does Phoenix Public Library have any affiliate libraries?<br></p></div><div class="ExternalClassBA3798986C7249DCB6CC197FD9AEB82D"><p>​Yes, Phoenix Public Library partners with a number of Valley organizations to provide affiliate libraries and library collections to the community. <br>Phoenix Public Library has four affiliates which share its catalog.<br></p><ul><li><p>The Emily Center Family Health Library</p></li><li><p>Heard Museum</p></li><li><p>Irish Cultural Center & McLelland Library<br></p></li><li><p>The Gene and Cathie Lemon Art Research Library at Phoenix Art Museum​<br></p></li></ul><p><a href="/locations/affiliate-libraries">Learn more​</a>.<br></p><p><br></p></div>
Does Phoenix Public Library have a Bookmobile?https://www.phoenixpubliclibrary.org/Lists/FAQ/DispForm.aspx?ID=155Does Phoenix Public Library have a Bookmobile?155<div class="ExternalClass4DD32802D3F04EFD8386B8B3C75CCB34"><p>​Does Phoenix Public Library have a Bookmobile?<br></p></div><div class="ExternalClass8A9CFAD0F8D443B78E398D5DE0B93312"><p>​Yes, we do! <a href="/locations/bookmobile" target="_blank">Learn more</a> about the Bookmobile and its scheduled stops.<br></p></div>